| Welcome to OAA's Patient Testimonial Page, which we update weekly! Following are excerpts from five letters of thanks that OAA and our physicians have received! If you would like to submit a testimonial, please contact jmack@oaainstitute.com TESTIMONIALS: I would like to express my sincere gratitude to the staff of the office of Dr. Jeffrey McConnell's office. I had cervical spinal surgery performed by Dr McConnell in June. When I was referred to Dr McConnell , I did my homework so was not anything but certain that he is experienced and nothing short of an expert in his field. I am however very pleased to say that he not only possesses the qualities of an outstanding professional but is very patient, honest and kind as well. Dr. McConnell sat through 3 office consults with me, answering the same questions, and never wavering when it came to explaining what my expectations should be if I chose to have surgery. Not one time did he look at his watch, or make me feel that I was wasting his time with my indecision. Karen Gonzalez, Kevin Taber, the nurses, medical assistants, surgical scheduler, and every last clerical person has responded immediately to the answering of all of my questions, filling my rx's, returning my phone calls, completion of paperwork , etc. Every single communication has been handled with either a smile on their face or in their voice. I realize both from the standpoint of a healthcare worker and the position of a patient that you rarely do you find such a practice that provides excellence in care, complete professionalism, and compassion for the patient every day, no matter what the situation. For this reason and many others, I am glad that I chose to have surgery, and equally as glad that I have had the privilege to meet Dr. McConnell and his staff.
Sincerely,
Sherri Silcox -------------------------------------------------------------------
Dr. Pollice:
I cannot thank you enough for the wonderful care and thoughtfulness from you and your staff. I suffered for many years with hip pain. It has been 6 months since my hip replacement and I feel like a new woman. No more limping or not being able to keep up. You have given me my life back. My family and I are truly grateful.
Sincerely,
Kathleen Savage ------------------------------------------------------------------------------- I am writing to express my gratitude for Dr. Battista.
I broke my elbow in October of 2009 and was attended to by another physician. I received a second surgery from the same physician to remove all of the hardware (2 connecting rods and wire). The doctor only took the connecting rods out.
Needless to say, the wire was presenting itself directly below my skin and could be seen by the naked eye. I felt the wire and it poked me in the elbow every time I moved my arm causing pain! After asking around and talking with my physical therapist she recommended Dr. Battista or any of the other highly qualified surgeons from the OAA practice. I had an appointment with Dr. Battista on May 12 2010, and by May 21, I was in surgery. The wire was completely removed by Dr. Battista and I am now on my way to recovery! I felt morally obligated to acknowledge Dr. Battista and his knowledge and skill as a surgeon. I am lucky that my therapist recommended him and I will not hesitate to highly recommend Dr. Battista to anyone that I can.
Sincerely,
Trudi Rosencrans, Quakertown
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I want to thank Gregor Hawk and his whole staff at OAA they are fantastic at what they do !!! I am so glad I was referred here, I feel confident they will take care of my knee problems until all pain is gone.
Sincerely, Rich Hornick
Zion Grove,Pa
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I just wanted to say thank you to Dr. Palumbo and his PA Brian Kephart. My daughter Jenifer had a shoulder that would just dislocate at random throughout the school day. Simple things like raising her hand caused her shoulder to dislocate. She also plays softball and could no longer throw a softball with any accuracy. She was only 13 years old. We were referred to Dr. Palumbo by a nurse colleague of mine and Dr. Palumbo did surgery almost 2 years ago so Jenifer could have a functional joint the rest of her life. This was followed by 6 months of physical therapy with the wonderful team of PT staff at OAA headed by Howie and Mark. Words cannot begin to express our gratefulness of not only Jenifer having a functional joint for the rest of her life, but the kindness, caring, compassion, and special interest each one of these people showed to my daughter. She is also playing varsity softball this year, something we thought would be impossible just a short time ago. Thank you so very much for all you do. We are lucky to have such talent in the Lehigh Valley.
Maryann Godshall
-------------------------------------------------------------------------------------------- I would like to submit a testimonial about Dr. Dean Sorrento.
Words cannot express the many fine qualities of Dr. Dean Sorrento. Dr. Sorrento's wealth of knowledge on Charcot's disease, his complete honesty, his excellent bedside manner, and his no-nonsense approach to my condition--along with his surgical skills--have given me the ability to still be able to walk on my own two feet, instead of relying on prosthetic replacements. Any other surgeon would have performed amputation. Over the past 8 years, Dr. Sorrento has not only been my podiatrist, but also a very valuable and trusted friend. I highly recommend Dr. Sorrento for any diabetic foot problems and foot/ankle surgery---he takes on the most complicated cases and makes them a surgical success.
Sincerely,
Nicholas Harvilla, Bethlehem, PA
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This has been our first visit to OAA, when my son fractured his scaphoid bone in his right hand. After detailed testing, Dr. McDaid has reassured us that with surgery and the proper follow-up care & therapy, my son's chances to have good motion and normal function of his hand are excellent. His therapists have all been outstanding also. My son actually enjoys the therapy visits. I can't say enough good about OAA & their staff. What a professional, first-class operation they are! We hope we don't need to visit this office too often, but in the instance where we do need medical care, OAA is our first-choice. I would recommend this facility to everyone! Thank you Dr. McDaid & the entire staff @ OAA for your continued care & support.
Sincerely, Janice & Matthew Loiacono "I have been in healthcare for 30 years, newly retired; I have always been patient-oriented. I therefore am not only impressed with one’s skills, but am also impressed with how a patient is treated. When I first came to OAA, I met with Dr. Millet, who referred me to Dr. McConnell. Since then, I have also been a patient of Dr. Pollice’s. Most recently, I was treated by Dr. Talsania. I was treated with respect, professionalism, compassion, and with much skill. I don’t hesitate to sing the praises of all the above physicians."
Sincerely, Pat Paterich--West Hazleton, PA ---------------------------------------- Dear Dr. Pollice,
I just want you to know how happy I have been that I had the chance to meet you! Thank you for the comfort that I got from both my hip surgery and knee replacement. I feel like a new person.
Sincerely, Louise Diaz--Nazareth, PA ------------------------------- Dear Dr. Norelli,
Two years ago, we met in your office. I had a chronic back condition, and you exceeded the regular office visit time to fully explain why I should consider an operation. Six months later, I returned to your office to have my wife’s apprehensions consoled. After struggling through all of the naysayers and amateur medical advisors, and around my wife’s glaring bullets of disapproval, Dr. McConnell inserted in me a disc replacement.
That day changed my life. Before the operation, I HAD no life left, only a raw, nasty pain that never went away. After, there was no pain whatsoever. I now live a full life. I enjoy exercise. I think of you often and the extra effort you afforded me in our visitations. It was the turning point. Thank you.
Curiously enough, three of my former medical practitioners have requested your phone number for patient referrals, as well as one’s spouse. . .and, yes—I rub it in every chance I get!
Your Friend Always,
Steve Heiland, Schnecksville, PA -------------------------------------------- Dear Dr. McConnell,
Today it has been four weeks since you performed my spinal fusion. I wanted to let you know how glad I am that I decided to have the surgery. I no longer have any sciatic pain. I thank you for explaining everything in detail ahead of time to my husband and me. We both felt very comfortable with you, and trusted that you would truly be able to help me. Your staff at OAA has been wonderful. Thank you again for all that you do.
Sincerely, Nina Fair--East Greenville, PA -------------------------------------------------- |
